Frequently asked questions

Your order is confirmed after you complete checkout and receive your confirmation email. We will then use the order details for size collection, payment confirmation, and quantity planning before production.View order details.

We accept FPX online banking and debit or credit card payments directly at checkout. For DuitNow QR Pay or ShopeePay Later, add a checkout remark and we will contact you personally with our merchant QR to complete the payment.View payment methods.

Apply the correct coupon code during checkout to receive your bundle discount. For the UKM collection, buy 2 jerseys to get RM10 off with code ARTZ2, buy 4 to get RM20 off with ARTZ4, buy 6 to get RM30 off with ARTZ6, or buy 8 to get RM40 off with ARTZ8.View coupon codes.

Order in pairs where possible. The UKM bundle coupon gives RM10 off for every pair, so the discount increases as you add more eligible jerseys to the same order.View bundle discount.

You can choose self pickup at the assigned college post hub or center, or postage by courier. Pickup dates and times will be announced in the Telegram channel. For courier delivery, we will contact you with the tracking number and estimated delivery date.View delivery timeline.

Yes, you can request a size change before the order is sent to production. Once the final orders have moved to the manufacturer, size changes can no longer be made.View size chart.

Orders cannot be cancelled after they are confirmed and moved into the production process. Please double-check your jersey type, size, quantity, delivery option, and payment method before completing checkout.View order timeline.

WhatsApp is the fastest channel for urgent order details, payment questions, size changes before production, deadline checks, and delivery follow-up.Contact us.